Michelle skips to the front desk and tells me she hates her husband and wants to get a room. She's re-doing her home in the area, and she's got a lot of money; so she says, and she just can't stand her husband tonight so she needs to get away. Of course this all comes out in a drunken slur and I realize she is really drunk after she gallops like a pony out of the lobby once I tell her the price of the room.
She comes back about ten minutes later with a Mai Tai and puts her purse on the counter and tells me to find whatever I need to charge her for the room.
She stands there and tells me how adorable I am and grabs for my face. At first I avoid her grabbing for me but soon I stop dodging her advances so I can concentrate on her reservation and find myself getting a face massage. Fantastic.
The bartender comes in and tells me she never paid for the Mai Tai and she hands him a ring. He smiles and walks off.
After a few minutes of listening to Michelle whisper and slur a conversation she's been having for quite some time with herself, I'm ready to swipe her credit card and issue her keys but I find her credit card went bad in 2012. When I tell her this she picks up her Mai Tai and runs off out the front door, leaving her purse and some other patrons wondering whats with the drunk housewife?
I continue my paperwork and put her purse aside and she comes back in ten minutes with another purse and tells me she can't find anything. She dumps most of the contents on the counter and reminds me that she owns the hotel.
I find an American Express amid the receipts and power bar wrappers. There's also a lot of makeup.
I run the card and it works and she finds a twenty dollar bill and gives it to me, and grabs the keys and a map and winks and gallops back out the door.
I continue my paperwork and in no more than thirty seconds I'm assaulted by some passive aggressive drunk that wants to talk about his great uncles hat he is wearing and then scream about the bad service in the restaurant, all the while standing too close. I call security and they stand between us and tell him to go away. He doesn't go away initially. He wants to know why he has to go away and we tell him that the bar is closed and he has to go to his room or go home. He doesn't have any shoes on and we find out he's just some guy that lives next door. Whether it's the meth camp or the new condos is anyone's guess. Finally he goes away after asking "Why?" at least 50 times.
Then Michelle comes back and tells me she can't find her room. Security walks her over there.
I continue my paperwork.
The bar starts to close and one of the last songs is A$AP Rocky with Fuckin' Problems, it's just the hook, over and over, and it seems like that's the theme tonight. Fuckin' Problems.
I continue my paperwork.
The phone rings and a guest tells me that some woman is in her room and she is telling everyone to get out because the hotel belongs to her and every room belongs to her, no matter what. You try paying insurance on this bitch for one month, see you do that, she says loud enough so that I can hear her over the phone. I ask if it's a tall blonde, and the guest tells me that her name is Michelle. I send security over to take Michelle back to her room.
The passive aggressive drunk comes back and says he's sorry and wants to shake hands. When I refuse to shake hands he get's upset again and starts yelling and wants my managers business cards. I give it to him and call security back to kick him out again and he wants to shake the security guards hand now. He finally leaves after he realizes no one will shake hands. He screams "Sorry!" in a horribly mean voice and leaves.
I continue my paperwork and the sun slowly illuminates the valley outside my glass box.